FAQs - New Patients

Do you offer a free consultation call?

Starting treatment with a new provider is an emotional and financial investment. To ensure we are a good fit, please fill out the contact form and we will reach out to schedule a complimentary 15-minute consultation. During this time, we will discuss your goals for treatment, as well as our treatment philosophy and any questions you have about our practice.

How do I cancel an appointment?

Appointments must be cancelled by phone, text, or email no less than 24 hours in advance. Your consideration in this matter allows other patients to be accommodated who could benefit from an appointment. Cancellations less than 24 hours before your appointment will result in a late cancellation fee ($225 for follow-ups, $300 for new patient assessments). This fee is not reimbursed by insurance companies.

What if Iā€™m running late to my appointment?

If you are running late to your appointment, please notify the office as soon as possible by texting 770-809-6483. If you are more than 15 minutes late to your in-person or telemedicine visit, the full visit fee will be charged, and the visit may need to be rescheduled.  If we are able to accommodate your late appointment, the appointment may be cut short to keep the provider on time for other patients.

Do you prescribe benzodiazepines (Xanax, Klonopin, Ativan)?

At Motiv Integrative Psychiatry, we rarely prescribe benzodiazepines due to their risk for addiction, withdrawal, cognitive decline, motor vehicle crashes, falls, and rebound anxiety. If you are currently prescribed a benzodiazepine that you take regularly, we will work with you to safely and comfortably taper the medication while starting safer medications and other treatment modalities. Many patients feel significantly better after they have tapered off benzodiazepines citing less brain fog, anxiety, and increased energy. It is important to never stop or taper these medications without first discussing with your medical provider. You can learn more at benzoinfo.com.

Where do appointments take place?

We offer telehealth appointments, as well as in-person appointments on Thursdays. Our office is located in Sandy Springs. Telepsychiatry visits are completed using a HIPAA-compliant video platform.

Do you take insurance?

We are out-of-network and do not take any insurance, including Medicare and Medicaid. As a courtesy, we will check your out-of-network benefits eligibility. If you have out-of-network benefits, we will submit superbills to your insurance carrier for reimbursement on your behalf.

All fees must be paid in full prior to each appointment.

How do I make payment?

We accept credit cards. You will need to upload credit card information on the patient portal and your credit card will be charged before each visit.

What is a nurse practitioner?

A psychiatric-mental health nurse practitioner, or PMHNP, is a licensed advanced practice registered nurse with specialized training to diagnose mental illnesses, prescribe medication, and provide therapy to patients of all ages who have psychiatric disorders, medical conditions with psychiatric symptoms, or substance abuse.

PMHNPs have full practice authority and can practice autonomously in 32 states. In the remaining states, including Georgia, PMHNPs must have a collaborative agreement with a physician supervisor. Our psychiatric nurse practitioner has a collaborative agreement with board-certified psychiatrist, Jonathan Snipes, MD.

I am in crisis. What should I do?

Dial 988 to connect with the National Suicide Prevention Lifeline, a 24/7, free, and confidential support line for people in distress. They provide prevention and crisis resources for you or your loved ones.